At Lily Mila, quality begins with fabric. We select only premium, luxury materials chosen for their softness, durability, and timeless appeal. Each piece is crafted to drape beautifully, flatter the figure, and withstand years of wear because true luxury lasts.

We do not follow fleeting trends. Every Lily Mila design is created with intention, featuring exclusive collections that highlight individuality and celebrate confidence. Our philosophy blends timeless elegance with modern innovation, giving you pieces that feel rare, empowering, and uniquely yours.

We design with inclusivity in mind, offering a considered range of sizes to honor different body shapes. For the best fit, we recommend checking the detailed size chart available on each product page. If you are between sizes or unsure, our customer care team is here to provide tailored advice.

Luxury deserves care. Most of our garments can be gently machine washed using a mild detergent and air dried to preserve the fabric’s integrity. Certain pieces, especially delicate or embellished styles, may require handwashing or dry cleaning. Each item includes specific care instructions, and following them will ensure your Lily Mila pieces remain as beautiful as the day you received them.

We want your shopping experience to be effortless. Lily Mila accepts all major credit cards, PayPal, Shop Pay, Apple Pay, and Google Pay. All payments are securely processed to protect your details and ensure peace of mind.

Your order number will be included in your confirmation email and again in your shipping email once your order has been dispatched. If you do not see these emails in your inbox, be sure to check your spam folder. Your order number will help our team assist you quickly should you need support.

Lily Mila ships worldwide. Wherever you are, our collections are delivered directly to your door with care and attention.

Most orders arrive within seven to ten business days after dispatch. Delivery to remote locations or during peak periods may take slightly longer. The moment your order is shipped, you will receive a confirmation email with tracking details so you can follow your package with ease.

If your order has not arrived within fifteen business days, please reach out to our customer care team at hello@lilymila.com with your order number. We will work closely with our shipping partners to resolve the situation and keep you informed every step of the way.

Yes. We are pleased to offer complimentary standard shipping on every order. Luxury should arrive without added costs.

No. The price you see at checkout is the final price you will pay. We believe in transparent shopping, free from unexpected duties or hidden charges.

Although very rare, if your order appears lost in transit, contact us at hello@lilymila.com and we will take immediate action. Your satisfaction is our priority, and we will ensure a swift resolution.

Tracking is effortless. Once your order is dispatched, you will receive a confirmation email with a tracking number and a direct link to view updates. You can also visit our Track My Order page at any time for real time progress.

Our orders are prepared quickly, but if you need to make a change, please contact us right away at hello@lilymila.com If your order has not yet been processed for shipping, we will do our best to accommodate your request. If it has already been dispatched, our team will be happy to assist you with a return once it arrives.

We offer a thirty day return window as we want every Lily Mila piece to be loved. If you are not fully satisfied, you may return unworn items in original condition and packaging within thirty days of delivery. Please note return shipping costs are the responsibility of the customer.

Simply contact our customer care team at hello@lilymila.com with your order number and reason for return or exchange. Our team will provide clear instructions and guide you through the process.

Yes. If the item you would prefer is available, we are happy to arrange an exchange for a new size or color

Returned pieces must be unworn, unwashed, and in their original condition with all tags attached. Items should be placed in their original packaging to ensure they reach us safely

If you receive an item that is defective or incorrect, please contact us immediately at hello@lilymila.com with photos of the issue. We will prioritize your case and provide a swift solution.

Each product page includes a detailed size chart. Compare your measurements with the chart for the best fit. If you are between sizes, our customer care team is happy to advise.

Yes. Some of our collections range from XS to 5XL, designed to celebrate and flatter every body shape with elegance and confidence.

Use a soft measuring tape to measure bust, waist, and hips at their natural points. Match your results with our size chart for accuracy.

We offer easy exchanges within thirty days of delivery. Contact our customer care team, and they will guide you through the process.